Rental property and hard-worked units

Kempton Park has a large rental market and a lot of homes close to the airport, and a unit in a rental is often worked harder and serviced less than one in an owner's home (source: Wikipedia). A filter that is rarely cleaned and a drain that is rarely flushed are the usual starting points.

Landlords are usually the ones who book, so it helps to have the make, model and age of the unit and a note of what the tenant reports before the enquiry goes out.

Not cooling: leak or something else

A slow refrigerant loss shows up as cooling that fades over weeks, ice on the indoor coil, and a unit that runs longer for less. Weak cooling that arrived suddenly is more often a fan, a blocked coil or a control fault.

Either way the diagnosis comes first. Our guide to a unit that is not cooling sets out the differences so you can describe it accurately.

Before agreeing to a refill

Ask whether the price includes a leak test and whether the system will be evacuated before it is charged. Those two questions separate a regas done properly from a top-up that will not last.

Ask too which refrigerant the unit takes. The data plate names it, and it is a maker's specification rather than a preference.

Aircon pages for Kempton Park

Frequently asked questions

Do you cover Kempton Park?

Yes, including the rental stock and the homes nearer the airport. The contractor who covers your area will contact you.

My tenant says the aircon is not cooling. What do I do?

Send the make, model, age and what the tenant reports. The contractor diagnoses it and quotes the repair to you as the owner.

How often should a rental unit be serviced?

At least once a year, and more often if it runs all year. A service record also makes a repair argument much easier to settle.

Sources

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